Privacy Policy

SynthCrew AI SDR processes prospect, campaign, reply, booking, CRM, and analytics data only for operating the outbound workflow described in the product. This policy covers the public site, demo preview, docs, trust routes, support routes, and operator surfaces that exist in the current product.

• We collect operator and workspace configuration needed to run sourcing, drafting, reply handling, booking, CRM sync, and video workflows.
• We may process outreach drafts, replies, booking events, campaign metadata, and product diagnostics to troubleshoot delivery, improve quality, and verify system behavior.
• The public preview is a labeled sample workflow. When you choose to save work or enter the operator workspace, the system starts handling real workspace data instead of sample-only output.

• Workspace and account configuration
• Prospect and campaign records
• Reply, inbox, and approval data
• Booking and calendar event data
• CRM sync data
• Support and feedback messages
• Product analytics and diagnostics when those services are enabled

• Operate the SynthCrew workflow
• Keep operator routes functional
• Diagnose delivery, inbox, and runtime issues
• Improve product quality and onboarding
• Respond to support or security requests

• Essential cookies keep authenticated operator routes and session-aware UI working.
• Optional support consent allows the Chatwoot support surface to load.
• Optional analytics consent is reserved for product-quality measurement and troubleshooting.
• Support surfaces such as Chatwoot or Fider may introduce their own cookies or contact records when they are enabled.

• The product may rely on infrastructure, booking, CRM, email, support, analytics, and browser-automation providers that act as processors or subprocessors for the service.
• Current public support and feedback surfaces include Chatwoot and Fider when they are enabled in the runtime.
• We do not sell personal data through the frontend.

• We keep workspace and operator data for as long as the service needs it to operate, troubleshoot, or satisfy legal obligations.
• Sample preview output may be discarded earlier than real operator workspace data.
• Support, feedback, and security contact messages may be retained for follow-up and audit history.

• Use the in-product cookie preferences control to keep only essential cookies or opt into support and analytics categories.
• Use the trust, legal, and support routes to understand what the current runtime enables.
• Contact us if you need data-handling clarification or deletion review.

Data controller / operator contact:

• Business: SynthCrew
• Contact email: hello@dellnorris.com
• Mailing address: 735 rue roland

Questions about data handling should route through the configured support or feedback surfaces when they are available, or directly to the contact email above.