Business data-processing terms
Processing entrusted business information.
legal-2026-11-v2 · 8 November 2026
For business customer content, the customer determines its lawful purpose and SynthCrew processes it only to provide the requested service and documented instructions. SynthCrew independently administers account security, billing and legal obligations as described in the privacy policy. This schedule does not relabel every processing activity or promise a regulatory certification.
Data can include project context, prompts, attachments, tool results and support correspondence concerning the customer’s personnel, contractors or contacts. Customers must have authority and minimize unnecessary sensitive information. We apply access controls and confidentiality duties, use the listed service providers, assist proportionately with rights requests and incidents, and notify the customer of relevant material provider changes before they apply where required. Raise a substantiated objection through privacy@synthcrew.io for resolution before further affected processing.
No content training, sale or unrelated reuse is authorized. We disclose legally compelled processing where permitted. On termination, return/export and deletion follow verified authority, financial/legal holds and backup safeguards in the privacy policy. Reasonable evidence of safeguards can be requested; this is not an unlimited system-access or audit right. Additional regulated-data, residency, security or SLA commitments require a separate supported agreement before upload. Do not submit data requiring protections that have not been agreed and verified.