Service providers and processing
The services used to operate SynthCrew.
legal-2026-11-v2 · 8 November 2026
Current processing locations
Hostinger hosts the account, support and financial database in Boston, United States. Better Auth is self-hosted software. The designated encrypted financial-record archive is held on the operator’s computer in Québec, Canada, as confirmed by the operator; this does not relocate the live database or other providers.
Google and GitHub provide optional sign-in. Cloudflare provides international website and mail routing; encrypted R2 recovery objects report ENAM, not guaranteed Canadian residency. Resend processes necessary account email. Stripe handles enabled payments and its required financial records. OpenAI receives the context needed for enabled AI requests; requests disable response storage, not provider security retention.
Support mail and copies
Cloudflare routes support and trust mail to the operator’s Google Gmail mailbox and necessary ticket content to SynthCrew. The approved 12-month closed-support schedule covers originals, attachments and ticket copies. Mailbox review is an operator procedure, not a claim of automatic Gmail deletion, Google Workspace terms or Canadian Gmail residency. Do not send credentials or unnecessary confidential files.
Purpose and safeguards
SynthCrew does not authorize optional customer-content training, sale or unrelated reuse. Necessary processing remains subject to the applicable service terms and safeguards; no independently audited account configuration, zero provider retention or Canada-only processing is promised. The operator maintains the transfer assessment, access restrictions and provider register. Customer engineering AI remains unavailable until separately activated.
See privacy and business processing terms.